Reservation:
Enquiries and reservation for services should be made through Orange Tamasya Tours, Maximum details are required in order to fulfill reservation efficiently. Please provide arrival / departure dates, flight details, numbers of person involved and maybe alternative hotels, if acceptable

Confirmation:
Confirmation will be made by E-mail or facsimile within 24 hours or maximum 48 hours

Cancellation:
Orange Tamasya Orange Tours does not levy cancellation charges. However, Hotels, carriers, restaurant, and other services provider do charge cancellation fee depending on the circumstances. If cancellation charges are levied they will be billed to overseas agent.

Orange Tamasya Tours cannot be held responsible for charges even trough special circumstances may exist. In the event of cancellation, Orange Tamasya Tours will only be liable to refund any monies paid by the overseas agent to them subject to a reduction for such sums, if any, as may be claimed by hotels, carriers or other services providers as specified above.

Cancellation Charges

In the event of a confirmed booking being cancelled during the high and peak seasons, a cancellation charge will be levied by the hotel. Any Cancellation charge receives will incur the following: Less than 14 days prior to arrival: 50% of the total invoice amount.
Less than 07 days prior to arrival: 100% of the total invoice amount No show: 100% of the total invoice amount.

During the peak seasons the hotels may also impose deadline to Orange Tamasya Orange Tours to either guarantee or release a particular booking. To guarantee the bookings the hotel requesting the following terms and conditions:
• A 1 (One) night non refundable deposit 60 days to 45 days prior to the arrival of the guest’s.
• Full payment should be paid 30 days to 20 days prior to the arrival of the guest’s.


Payments

Full payment must be received 14 days prior to the clients arrival at the first destination point, except for those companies with whom special arrangements have been made. Where possible, pro-forma invoices will included with quotation or confirmation. Payment should be made payable only to: Orange Tamasya Tours

DIDI S. ARDI / manage